Why is my SMS stuck on ‘Sending’?
If your network is weak, the app can’t complete delivery.
- Switch to mobile data or faster Wi-Fi.
- Clear app cache to refresh your message queue.
- App not syncing across devices.
- Call quality is poor.
- Calls disconnect after a few seconds.
- Can I assign different numbers for different purposes?
- Can I get a refund for unused numbers?
- Can I move my number to another account?
- Can I port my existing number to CallMama?
- Can I receive OTPs on virtual numbers?
- Can I use PayPal or crypto to pay?
- Can I use the same number on multiple devices?
- Can I use VPN with CallMama?
- How can I delete a virtual number?
- How do I add multiple numbers?
- How do I change billing currency?
- How do I change my number type from local to toll-free?
- How do I enable call recording?
- How do I rename my numbers for easier management?
- How do I reset my password?
- I can’t find my purchased number.
- I can’t receive incoming calls.
- I hear ‘Number Not Reachable’.
- I want to cancel auto-renewal.
- I was charged but didn’t get my number.
- I’m not getting verification codes.
- My account shows duplicate numbers.
- My app shows outdated number data.
- My number isn’t activating after payment.
- My number shows inactive on dashboard.
- My number stopped working suddenly.
- My payment failed during checkout.
- My subscription renewal failed.
- My virtual number can’t make calls.
- My voicemail isn’t working.
- Number purchase stuck on ‘Processing’.
- The app crashes while buying a number.
- The app crashes while buying a number.
- The app freezes while loading numbers.
- The app says ‘Invalid Number’.
- The app says ‘No Internet Connection’.
- The app says ‘Number unavailable’.
- There’s voice delay during calls.
- Why can’t I hear ringtones for incoming calls?
- Why can’t I purchase a virtual number?
- Why can’t I verify my account?
- Why do I see double charges?
- Why is my caller ID not showing correctly?
- Why is my invoice not showing?
- Why is my number showing a different country code?
- Why is my selected country not showing?
- Why was my number auto-canceled?
Docs Category: Virtual Phone Number
Related FAQs
Cost: From $0.01/minute (varies by destination).
Multiple Countries: Supported in 190+ destinations.
Refunds: Within 7 days for unused balance.
Issues: Email support@callmama.com or visit Help.
Updated on November 22, 2025
Virtual Phone Number
Virtual Phone Number
Get a dedicated virtual number through the CallMama app to manage your communications more effectively. This feature provides you with a second phone line directly on your existing device, perfect for separating your business contacts from your personal life or maintaining your privacy. It’s an ideal solution for professionals who need a distinct identity or individuals seeking a private line for online accounts and verifications.
Your CallMama virtual number is fully integrated into the app, allowing you to easily make and receive calls and messages. This flexibility gives you complete control over your accessibility, letting you establish a local feel for contacts in different regions or simply enjoy the convenience of a dedicated number for any purpose. Manage all your interactions from one simple, streamlined platform.
Related QNAs
How do I change billing currency?
Your billing currency is tied to your country of registration. To switch, you’ll need to close the account and create a new one in the target country.
I am getting a “Transaction Failed” error. What can I do?
Clear the app cache, ensure you have a stable internet connection, and try again. If using mobile data, switch to Wi-Fi or vice-versa.
Call quality is poor.
This typically happens under weak Wi-Fi. Close background apps, switch to stronger data, or enable “HD Voice” in your settings.
Updated on November 22, 2025
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