Try logging out and logging back in to refresh the wallet. If not visible, send your transaction ID to support for manual addition.
The sender may be using unsupported Unicode or emojis. Ask them to resend using plain text to ensure compatibility.
Some services block codes to VoIP numbers. Confirm your number supports SMS or try receiving via a different channel.
This can happen if the purchase request was retried multiple times. Simply refresh your dashboard; if the issue persists, contact support for quick correction.
Yes, most carriers support port-in requests. Contact support with your current provider details to start the process.
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