Try logging out and logging back in to refresh the wallet. If not visible, send your transaction ID to support for manual addition.
Restart your device or reinstall the app. Frozen buttons can result from cache corruption.
This happens when your balance is zero or the feature isn’t activated. Add funds and refresh the app to unlock calling options.
Open Billing → Manage Plan → Auto-Renewal, then toggle it off. You’ll still have full access until your current billing cycle ends.
This delay is normal for long-distance calls with higher routing latency. It’s reduced when using a faster 4G or 5G network.
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