8/F CHINA HONG KONG TWR, 8-12 HENNESSY RD, Wan Chai, Hong Kong

I purchased credits but they don’t appear.

I purchased credits but they don’t appear.

Try logging out and logging back in to refresh the wallet. If not visible, send your transaction ID to support for manual addition.

Related QNAs

Error 30009: Missing message parameters.

Ensure you’ve entered both a message body and recipient number. Blank fields can cause this error.

The app doesn’t access my microphone.

Go to your phone’s app permissions → enable “Microphone Access” for CallMama. Without it, others can’t hear you.

How can I manually refresh my inbox?

Simply swipe down on the message list to force a refresh. It rechecks for new incoming messages from the server.

The call fails with error 403.

Error 403 means “Access Denied” by your plan.

The country might not be included in your subscription.
Upgrade your plan or purchase global access to enable this route.

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