8/F CHINA HONG KONG TWR, 8-12 HENNESSY RD, Wan Chai, Hong Kong

Can failed messages resend automatically?

Can failed messages resend automatically?

Yes, enable Auto Retry Failed SMS under settings. The app will retry up to three times before marking it failed.

Related QNAs

Error 30010: Internal gateway issue.

This is a temporary routing error between networks. Wait a few minutes and retry your SMS.

How do I rename my numbers for easier management?

Go to “My Numbers”, tap the edit icon beside a number, and enter your preferred label like “Business Line 1”.

My messages are delayed for several minutes.

Delays usually occur during carrier congestion.

Wait a few minutes; messages send automatically when the route clears.
You can enable “Delivery Retry” in settings to handle network delays.

My payment was declined while purchasing a virtual number. What should I do?

Make sure your card supports international transactions and has sufficient balance. If needed, contact your bank to enable online or overseas payments. You can also try another card or payment method.

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