8/F CHINA HONG KONG TWR, 8-12 HENNESSY RD, Wan Chai, Hong Kong

Why am I charged for a call that didn’t connect?

Why am I charged for a call that didn’t connect?

You’re only billed for successfully connected calls. Pre-authorization amounts may appear briefly but will be released automatically.

Related QNAs

My account shows duplicate numbers.

This can happen if the purchase request was retried multiple times. Simply refresh your dashboard; if the issue persists, contact support for quick correction.

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