8/F CHINA HONG KONG TWR, 8-12 HENNESSY RD, Wan Chai, Hong Kong

I completed payment but the number didn’t appear in my account.

I completed payment but the number didn’t appear in my account.

Sometimes syncing takes a moment. Try refreshing the app or logging out and logging back in. If the number still doesn’t appear, contact CallMama Support with your transaction ID.

Related QNAs

Why are emojis not sending correctly?

Some international carriers don’t support Unicode characters. Use plain text for guaranteed delivery.

My number isn’t activating after payment.

Activation usually completes within minutes, but delays can occur.

Restart the app or log out and back in.
Ensure your payment was successfully processed.
If still inactive after 10 minutes, contact support@callmama.com with your transaction ID.

Error 30008: Message blocked by carrier.

Your message may contain restricted words or links. Simplify your content and resend after editing.

I’m receiving the same SMS multiple times.

Duplicate messages can appear if your app fails to sync properly. Clear your cache or restart the app to remove duplicates.

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