Yes, your number must remain active to receive new messages. Renew your plan before expiry to avoid missed messages.
Invoices are generated automatically but can take a few minutes. Refresh the “Billing History” section or re-login to view recent transactions.
This happens during high global call traffic. Wait 30–60 seconds and try again; the line will clear automatically.
Sometimes payments take longer to reflect. Email your transaction ID to support@callmama.com — we’ll either activate your number manually or issue a refund.
Expired subscriptions or insufficient balance cause that. Tap “Renew Now” or contact support to reactivate.
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