8/F CHINA HONG KONG TWR, 8-12 HENNESSY RD, Wan Chai, Hong Kong

Do I need an active subscription to receive SMS?

Yes, your number must remain active to receive new messages. Renew your plan before expiry to avoid missed messages.

Related QNAs

My sent messages disappeared randomly.

Your app cache may have been cleared automatically. Re-sync your inbox by refreshing or logging out and back in.

Why is my call getting muted automatically?

Auto-mute may be active in your settings or triggered by your phone’s proximity sensor. Disable it in app preferences and retry.

Why do I see double charges?

Banks sometimes place a temporary authorization hold when verifying a transaction. The extra entry disappears automatically in 3–5 business days.

Can I send and read SMS from the web portal?

Yes. Visit app.callmama.com, log in, and open the “Messages” tab to manage all SMS conversations from your browser.

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