8/F CHINA HONG KONG TWR, 8-12 HENNESSY RD, Wan Chai, Hong Kong

Why was my number auto-canceled?

Why was my number auto-canceled?

If payment renewal fails or balance remains insufficient, the number may deactivate automatically. Renew promptly to restore service.

Related QNAs

Why is my selected country not showing?

Sometimes, specific country numbers may be temporarily out of stock.

Try selecting a different number type (Local, Mobile, Toll-Free).
Refresh your app or check again after a few hours.
You can also subscribe to alerts for when new numbers become available.

There’s a delay before I hear the person.

This delay is normal for long-distance calls with higher routing latency. It’s reduced when using a faster 4G or 5G network.

My messages are delayed for several minutes.

Delays usually occur during carrier congestion.

Wait a few minutes; messages send automatically when the route clears.
You can enable “Delivery Retry” in settings to handle network delays.

Contact names don’t appear in my messages.

Allow CallMama to access your phone contacts in permission settings. Without this, only numbers are displayed.

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