8/F CHINA HONG KONG TWR, 8-12 HENNESSY RD, Wan Chai, Hong Kong

There’s a delay before I hear the person.

There’s a delay before I hear the person.

This delay is normal for long-distance calls with higher routing latency. It’s reduced when using a faster 4G or 5G network.

Related QNAs

My virtual number can’t make calls.

Check that you have calling credits and microphone permissions are enabled. If issues continue, test with another number or restart the app.

Delivery reports are missing or inaccurate.

Some carriers don’t return confirmation reports for VoIP numbers. You can still verify delivery in the chat log if the status shows “Delivered.”

My call duration seems incorrect.

There may be a small sync delay between local and server records, but billing always reflects the exact connected duration.

Can I receive international calls too?

Absolutely. Just ensure “Allow Incoming Calls” is enabled and your virtual number is active.

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