8/F CHINA HONG KONG TWR, 8-12 HENNESSY RD, Wan Chai, Hong Kong

I can’t make international calls from the app.

I can’t make international calls from the app.

Before placing calls:

Check that you have active calling credits.
Make sure international calling is enabled on your plan.
Some countries may be temporarily restricted — check the supported destinations list.

Related QNAs

How can I stop receiving unwanted or spam messages?

Tap and hold the sender’s chat, then choose “Block Contact.” You can also report the number to our team for investigation.

How do I archive older SMS conversations?

Swipe left on any message thread and tap “Archive.” Archived chats can be restored anytime from the archive list.

My country doesn’t appear in the calling list.

Some countries may be temporarily under maintenance or not yet supported for outbound calls. Check back later or contact support for updates.

How can I delete a virtual number?

Select the number → Manage → Delete. Please note that deletion is permanent and the number cannot be recovered later.

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