The recipient’s SIM might be inactive or disconnected. Verify their number before resending your message.
Where can I view my call history and charges?
Tap “Call Logs” in the app menu. It shows detailed history, duration, and cost per call.
Error 30005: Unknown subscriber.
Error 30005: Unknown subscriber.
Related QNAs
I can’t make international calls from the app.
Before placing calls:
- Check that you have active calling credits.
- Make sure international calling is enabled on your plan.
- Some countries may be temporarily restricted — check the supported destinations list.
I entered the wrong email during signup what do i do
No worries — our team can fix that for you.
- Send an email to support@callmama.com with:
- Your registered phone number
- The correct email address you want to use
We’ll manually update your account in a few hours.
Contact names don’t appear in my messages.
Allow CallMama to access your phone contacts in permission settings. Without this, only numbers are displayed.
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