Auto-mute may be active in your settings or triggered by your phone’s proximity sensor. Disable it in app preferences and retry.
This can happen if the purchase request was retried multiple times. Simply refresh your dashboard; if the issue persists, contact support for quick correction.
Clear the app cache, ensure you have a stable internet connection, and try again. If using mobile data, switch to Wi-Fi or vice-versa.
Premium-rate or short-code destinations are intentionally blocked for fraud prevention. These include voting lines, donation hotlines, and carrier-paid numbers.
Currently, we accept debit and credit cards. We’re working on adding PayPal and digital wallets soon for easier international purchases.
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