8/F CHINA HONG KONG TWR, 8-12 HENNESSY RD, Wan Chai, Hong Kong

How can I check call rates for a country?

How can I check call rates for a country?

Go to “Rates” in the app, select your destination, and view per-minute pricing before dialing.

Related QNAs

Why do I see double charges?

Banks sometimes place a temporary authorization hold when verifying a transaction. The extra entry disappears automatically in 3–5 business days.

My subscription renewal failed.

This usually happens if your card expired or funds are low. Update your payment details and tap “Retry Payment” in the billing section.

I want to cancel auto-renewal.

Open Billing → Manage Plan → Auto-Renewal, then toggle it off. You’ll still have full access until your current billing cycle ends.

My account shows duplicate numbers.

This can happen if the purchase request was retried multiple times. Simply refresh your dashboard; if the issue persists, contact support for quick correction.

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