8/F CHINA HONG KONG TWR, 8-12 HENNESSY RD, Wan Chai, Hong Kong

Why do incoming SMS messages arrive late?

This delay may occur due to temporary carrier congestion or DND (Do Not Disturb) filters. Messages are usually delivered within 5–10 minutes.

Related QNAs

Error 30006: Landline or unsupported route.

You can’t send text messages to landline or fixed-line numbers. Use a mobile number instead.

Why is my number showing a different country code?

Your IP may reflect another location if using a VPN. Disable VPN and manually select your correct region in profile settings.

Why is my selected country not showing?

Sometimes, specific country numbers may be temporarily out of stock.

Try selecting a different number type (Local, Mobile, Toll-Free).
Refresh your app or check again after a few hours.
You can also subscribe to alerts for when new numbers become available.

My number isn’t activating after payment.

Activation usually completes within minutes, but delays can occur.

Restart the app or log out and back in.
Ensure your payment was successfully processed.
If still inactive after 10 minutes, contact support@callmama.com with your transaction ID.

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