8/F CHINA HONG KONG TWR, 8-12 HENNESSY RD, Wan Chai, Hong Kong

My messages are delayed for several minutes.

Delays usually occur during carrier congestion.

Wait a few minutes; messages send automatically when the route clears.
You can enable “Delivery Retry” in settings to handle network delays.

Related QNAs

Can I send SMS to short codes (e.g., 5-digit numbers)?

Some short-code services do not support virtual numbers. Use a standard 10-digit number or contact the service provider for alternatives.

The app says ‘Number unavailable’.

That number was likely purchased by another user moments earlier. Refresh the list to load available options and select a new one.

App crashes whenever I open the SMS tab.

Update to the latest version and clear your app cache. If crashes persist, reinstall the app to refresh your local message database.

App says ‘Call Failed’ every time I try.

Try the following steps:

Restart your device.
Verify number format and balance.
Clear app cache or reinstall to remove outdated routing files.

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