8/F CHINA HONG KONG TWR, 8-12 HENNESSY RD, Wan Chai, Hong Kong

Calls disconnect after a few seconds.

Calls disconnect after a few seconds.

Poor internet or unstable Wi-Fi often causes this. Switch to mobile data or a stronger signal and try again.

Related QNAs

International calling option disappeared.

This can occur after an app update. Restart or reinstall the app — it will re-sync all features.

How can I stop receiving unwanted or spam messages?

Tap and hold the sender’s chat, then choose “Block Contact.” You can also report the number to our team for investigation.

How can I check call rates for a country?

Go to “Rates” in the app, select your destination, and view per-minute pricing before dialing.

Can I assign different numbers for different purposes?

Absolutely — you can tag numbers as Personal, Business, or International to organize your communication better.

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