8/F CHINA HONG KONG TWR, 8-12 HENNESSY RD, Wan Chai, Hong Kong

The audio has crackling or distortion.

The audio has crackling or distortion.

This is caused by poor bandwidth or interference. Try restarting your router or switching to a wired or stable Wi-Fi.

Related QNAs

Call quality is poor.

This typically happens under weak Wi-Fi. Close background apps, switch to stronger data, or enable “HD Voice” in your settings.

My payment failed during checkout.

Ensure your card details are correct and there’s enough balance. If your bank blocks international payments, enable it temporarily and retry.

How do I change billing currency?

Your billing currency is tied to your country of registration. To switch, you’ll need to close the account and create a new one in the target country.

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