8/F CHINA HONG KONG TWR, 8-12 HENNESSY RD, Wan Chai, Hong Kong

My number isn’t activating after payment.

My number isn’t activating after payment.

Activation usually completes within minutes, but delays can occur.

Restart the app or log out and back in.
Ensure your payment was successfully processed.
If still inactive after 10 minutes, contact support@callmama.com with your transaction ID.

Related QNAs

My sent messages disappeared randomly.

Your app cache may have been cleared automatically. Re-sync your inbox by refreshing or logging out and back in.

Why is my SMS stuck on ‘Sending’?

If your network is weak, the app can’t complete delivery.

Switch to mobile data or faster Wi-Fi.
Clear app cache to refresh your message queue.

Can I use PayPal or crypto to pay?

Currently, we accept debit and credit cards. We’re working on adding PayPal and digital wallets soon for easier international purchases.

Why do I get ‘Destination Unreachable’?

That message means the recipient’s carrier is temporarily offline. Retry after a few minutes.

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