8/F CHINA HONG KONG TWR, 8-12 HENNESSY RD, Wan Chai, Hong Kong

My number isn’t activating after payment.

Activation usually completes within minutes, but delays can occur.

Restart the app or log out and back in.
Ensure your payment was successfully processed.
If still inactive after 10 minutes, contact support@callmama.com with your transaction ID.

Related QNAs

The app crashes while buying a number.

Crashes can happen due to unstable internet or outdated app versions.

Close the app and reopen it.
Make sure your device has at least 1GB free storage.
Update to the latest version of CallMama for smoother transactions.

Can I export my message history?

Yes, go to Settings → Export Chats. You can download your SMS logs as a .CSV file for backup.

Why is my SMS stuck on ‘Sending’?

If your network is weak, the app can’t complete delivery.

Switch to mobile data or faster Wi-Fi.
Clear app cache to refresh your message queue.

Why am I charged for a call that didn’t connect?

You’re only billed for successfully connected calls. Pre-authorization amounts may appear briefly but will be released automatically.

What are your feelings

Was this helpful?

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