8/F CHINA HONG KONG TWR, 8-12 HENNESSY RD, Wan Chai, Hong Kong

Why don’t I receive message notifications?

Make sure notifications are enabled for both your phone and the CallMama app. Also check if “Do Not Disturb” mode is active.

Related QNAs

I can’t make international calls from the app.

Before placing calls:

Check that you have active calling credits.
Make sure international calling is enabled on your plan.
Some countries may be temporarily restricted — check the supported destinations list.

Can I export my message history?

Yes, go to Settings → Export Chats. You can download your SMS logs as a .CSV file for backup.

How can I stop receiving unwanted or spam messages?

Tap and hold the sender’s chat, then choose “Block Contact.” You can also report the number to our team for investigation.

Does CallMama allow call recording?

Yes. Enable “Call Recording” in the app’s call settings. Your recordings will appear in your logs after the call ends.

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