8/F CHINA HONG KONG TWR, 8-12 HENNESSY RD, Wan Chai, Hong Kong

App crashes whenever I open the SMS tab.

Update to the latest version and clear your app cache. If crashes persist, reinstall the app to refresh your local message database.

Related QNAs

The audio has crackling or distortion.

This is caused by poor bandwidth or interference. Try restarting your router or switching to a wired or stable Wi-Fi.

App says ‘Insufficient Balance’ while sending SMS.

Top up your SMS credits from the Billing section. Once funds are added, refresh the app to update your wallet balance.

Why is my number showing a different country code?

Your IP may reflect another location if using a VPN. Disable VPN and manually select your correct region in profile settings.

CallMama says ‘Unauthorized Access’.

That usually means your login session expired. Simply sign out and log back in to refresh authentication.

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