8/F CHINA HONG KONG TWR, 8-12 HENNESSY RD, Wan Chai, Hong Kong

Why can’t I hear ringtones for incoming calls?

Check if sound permissions are allowed and your device isn’t on silent. You can also change ringtone type in settings.

Related QNAs

I’m not getting verification codes.

Some services block codes to VoIP numbers. Confirm your number supports SMS or try receiving via a different channel.

Error 30008: Message blocked by carrier.

Your message may contain restricted words or links. Simplify your content and resend after editing.

I hear a busy tone immediately.

The recipient’s line is busy or network is congested. Wait a few seconds before redialing.

There’s a delay before I hear the person.

This delay is normal for long-distance calls with higher routing latency. It’s reduced when using a faster 4G or 5G network.

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