8/F CHINA HONG KONG TWR, 8-12 HENNESSY RD, Wan Chai, Hong Kong

Why do I see double charges?

Banks sometimes place a temporary authorization hold when verifying a transaction. The extra entry disappears automatically in 3–5 business days.

Related QNAs

There may be a small sync delay between local and server records, but billing always reflects the exact connected duration.

Update to the latest version and clear your app cache. If crashes persist, reinstall the app to refresh your local message database.

This error occurs when the recipient’s network is temporarily unavailable. Retry later or confirm that the destination number is correct.

Long-press any chat, select multiple threads, then tap delete. This clears space without affecting active messages.

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