8/F CHINA HONG KONG TWR, 8-12 HENNESSY RD, Wan Chai, Hong Kong

Why are messages appearing out of order in the chat?

Your device’s timezone or clock may be misaligned. Correct it in your phone settings and reopen the app.

Related QNAs

Top up your SMS credits from the Billing section. Once funds are added, refresh the app to update your wallet balance.

This error occurs when the recipient’s network is temporarily unavailable. Retry later or confirm that the destination number is correct.

Go to “My Numbers”, tap the edit icon beside a number, and enter your preferred label like “Business Line 1”.

Clear the app cache, ensure you have a stable internet connection, and try again. If using mobile data, switch to Wi-Fi or vice-versa.

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