8/F CHINA HONG KONG TWR, 8-12 HENNESSY RD, Wan Chai, Hong Kong

Why are messages appearing out of order in the chat?

Why are messages appearing out of order in the chat?

Your device’s timezone or clock may be misaligned. Correct it in your phone settings and reopen the app.

Related QNAs

My account shows duplicate numbers.

This can happen if the purchase request was retried multiple times. Simply refresh your dashboard; if the issue persists, contact support for quick correction.

Can I send SMS to short codes (e.g., 5-digit numbers)?

Some short-code services do not support virtual numbers. Use a standard 10-digit number or contact the service provider for alternatives.

The call fails with error 403.

Error 403 means “Access Denied” by your plan.

The country might not be included in your subscription.
Upgrade your plan or purchase global access to enable this route.

Can I assign different numbers for different purposes?

Absolutely — you can tag numbers as Personal, Business, or International to organize your communication better.

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