8/F CHINA HONG KONG TWR, 8-12 HENNESSY RD, Wan Chai, Hong Kong

Why was my number auto-canceled?

Why was my number auto-canceled?

If payment renewal fails or balance remains insufficient, the number may deactivate automatically. Renew promptly to restore service.

Related QNAs

Why do calls drop instantly after dialing?

Instant disconnection usually means:

Incorrect dialing format (always start with +country code).
Weak network or insufficient credits.
Recheck both and retry.

Can I assign different numbers for different purposes?

Absolutely — you can tag numbers as Personal, Business, or International to organize your communication better.

Why am I charged for a call that didn’t connect?

You’re only billed for successfully connected calls. Pre-authorization amounts may appear briefly but will be released automatically.

Can I attach media files or images to SMS?

Not yet — CallMama currently supports text-only messages. MMS functionality will be available in future updates.

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