8/F CHINA HONG KONG TWR, 8-12 HENNESSY RD, Wan Chai, Hong Kong

Why do I see double charges?

Why do I see double charges?

Banks sometimes place a temporary authorization hold when verifying a transaction. The extra entry disappears automatically in 3–5 business days.

Related QNAs

Can I enable automatic top-up?

Yes, in Billing Settings, toggle “Auto-Recharge” and set your preferred threshold amount.

Why is the “Buy Number” option not showing for me?

This usually happens when your CallMama account is not verified. Go to Profile → Verify Email / Phone, complete verification, and restart the app.

How can I block unwanted numbers?

Go to call history, tap and hold the contact, then select “Block Number”. You won’t receive further calls from them.

Why do calls drop instantly after dialing?

Instant disconnection usually means:

Incorrect dialing format (always start with +country code).
Weak network or insufficient credits.
Recheck both and retry.

What are your feelings

Was this helpful?

Affordable Calls, Global Reach

Download the Callmama App Now!