8/F CHINA HONG KONG TWR, 8-12 HENNESSY RD, Wan Chai, Hong Kong

Why can’t I send SMS from my CallMama number?

Why can’t I send SMS from my CallMama number?

Ensure your account has SMS credits and a good internet connection.

Use international format (+countrycode) when sending.
Restart your app if the message queue freezes.

Related QNAs

I topped up, but calls still don’t go through.

Sometimes wallet updates take a minute. Refresh or restart the app to reload your balance.

Can I use PayPal or crypto to pay?

Currently, we accept debit and credit cards. We’re working on adding PayPal and digital wallets soon for easier international purchases.

I can’t find my purchased number.

Go to My Numbers → Active Numbers and refresh the page. Logging out and back in forces a full sync from our server if it doesn’t appear right away.

How can I check call rates for a country?

Go to “Rates” in the app, select your destination, and view per-minute pricing before dialing.

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