8/F CHINA HONG KONG TWR, 8-12 HENNESSY RD, Wan Chai, Hong Kong

Why can’t I send SMS from my CallMama number?

Why can’t I send SMS from my CallMama number?

Ensure your account has SMS credits and a good internet connection.

Use international format (+countrycode) when sending.
Restart your app if the message queue freezes.

Related QNAs

The app crashes when I try to place a call.

Please update to the latest version and clear the app cache. Older builds may not be compatible with new routing updates.

My SMS disappears after reading it once.

Auto-clean may be turned on. Disable it in your app settings to keep your chat history longer.

How can I check call rates for a country?

Go to “Rates” in the app, select your destination, and view per-minute pricing before dialing.

Number purchase stuck on ‘Processing’.

Avoid closing the screen during checkout. It may take up to two minutes for confirmation if it’s still stuck, check your internet and retry the purchase.

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