8/F CHINA HONG KONG TWR, 8-12 HENNESSY RD, Wan Chai, Hong Kong

Why can’t I connect to toll-free numbers?

Why can’t I connect to toll-free numbers?

Some international toll-free prefixes block VoIP calls for security. Use a local line or alternate prefix if possible.

Related QNAs

How do I reset my password?

Tap “Forgot Password?” on the login screen. A reset link will be sent to your email immediately — follow it to create a new password.

My account shows duplicate numbers.

This can happen if the purchase request was retried multiple times. Simply refresh your dashboard; if the issue persists, contact support for quick correction.

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