8/F CHINA HONG KONG TWR, 8-12 HENNESSY RD, Wan Chai, Hong Kong

Why are some calls more expensive than others?

Why are some calls more expensive than others?

Rates vary by network and line type mobile, fixed, or premium lines may have different costs.

Related QNAs

Can I resend a failed message automatically?

Yes, just tap and hold on the failed message, then select “Resend.” You can also enable auto-resend for failed SMS in your app settings.

The call fails with error 403.

Error 403 means “Access Denied” by your plan.

The country might not be included in your subscription.
Upgrade your plan or purchase global access to enable this route.

Can I send SMS to short codes (e.g., 5-digit numbers)?

Some short-code services do not support virtual numbers. Use a standard 10-digit number or contact the service provider for alternatives.

Why is my number not receiving SMS at all?

Please ensure your plan includes inbound SMS. Go to Settings → Features and verify that SMS reception is enabled for your number.

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