8/F CHINA HONG KONG TWR, 8-12 HENNESSY RD, Wan Chai, Hong Kong

What happens if my balance runs out during a call?

What happens if my balance runs out during a call?

The call will disconnect immediately when your balance reaches zero. Enable auto-recharge to prevent interruptions.

Related QNAs

I can’t find my purchased number.

Go to My Numbers → Active Numbers and refresh the page. Logging out and back in forces a full sync from our server if it doesn’t appear right away.

Call quality is poor.

This typically happens under weak Wi-Fi. Close background apps, switch to stronger data, or enable “HD Voice” in your settings.

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