8/F CHINA HONG KONG TWR, 8-12 HENNESSY RD, Wan Chai, Hong Kong

There’s a delay before I hear the person.

There’s a delay before I hear the person.

This delay is normal for long-distance calls with higher routing latency. It’s reduced when using a faster 4G or 5G network.

Related QNAs

Calls disconnect after a few seconds.

Poor internet or unstable Wi-Fi often causes this. Switch to mobile data or a stronger signal and try again.

Can I leave a voicemail for international contacts?

Yes. If the call isn’t answered, your message is stored in their voicemail inbox automatically.

What happens if my balance runs out during a call?

The call will disconnect immediately when your balance reaches zero. Enable auto-recharge to prevent interruptions.

SMS failed with error 30007.

This error means your message was flagged by the carrier as spam.

Avoid including shortened links or marketing keywords.
Rephrase and resend using plain language.

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