8/F CHINA HONG KONG TWR, 8-12 HENNESSY RD, Wan Chai, Hong Kong

SMS shows ‘Not Supported’ for some countries.

SMS shows ‘Not Supported’ for some countries.

That country may not support SMS from VoIP numbers. Please check the list of supported destinations before sending.

Related QNAs

How do I rename my numbers for easier management?

Go to “My Numbers”, tap the edit icon beside a number, and enter your preferred label like “Business Line 1”.

App not syncing across devices.

Logging out and back in forces a fresh sync with our main server. Ensure both devices are using the same account.

I can’t make international calls from the app.

Before placing calls:

Check that you have active calling credits.
Make sure international calling is enabled on your plan.
Some countries may be temporarily restricted — check the supported destinations list.

The app says ‘No Internet Connection’.

Make sure you’re connected to Wi-Fi or data. Toggling airplane mode or restarting your router often fixes the issue.

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