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My number isn’t activating after payment.

My number isn’t activating after payment.

Activation usually completes within minutes, but delays can occur.

Restart the app or log out and back in.
Ensure your payment was successfully processed.
If still inactive after 10 minutes, contact support@callmama.com with your transaction ID.

Related QNAs

Can I port my existing number to CallMama?

Yes, most carriers support port-in requests. Contact support with your current provider details to start the process.

There’s a delay before I hear the person.

This delay is normal for long-distance calls with higher routing latency. It’s reduced when using a faster 4G or 5G network.

My payment was declined while purchasing a virtual number. What should I do?

Make sure your card supports international transactions and has sufficient balance. If needed, contact your bank to enable online or overseas payments. You can also try another card or payment method.

I hear a busy tone immediately.

The recipient’s line is busy or network is congested. Wait a few seconds before redialing.

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