8/F CHINA HONG KONG TWR, 8-12 HENNESSY RD, Wan Chai, Hong Kong

My balance reduced twice for one call.

My balance reduced twice for one call.

It’s usually a sync delay from dual connection attempts. Your account auto-adjusts within 24 hours; refresh to see the correct balance.

Related QNAs

Can I leave a voicemail for international contacts?

Yes. If the call isn’t answered, your message is stored in their voicemail inbox automatically.

My account shows duplicate numbers.

This can happen if the purchase request was retried multiple times. Simply refresh your dashboard; if the issue persists, contact support for quick correction.

My number isn’t activating after payment.

Activation usually completes within minutes, but delays can occur.

Restart the app or log out and back in.
Ensure your payment was successfully processed.
If still inactive after 10 minutes, contact support@callmama.com with your transaction ID.

My balance reduced twice for one call.

It’s usually a sync delay from dual connection attempts. Your account auto-adjusts within 24 hours; refresh to see the correct balance.

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