8/F CHINA HONG KONG TWR, 8-12 HENNESSY RD, Wan Chai, Hong Kong

I can’t make international calls from the app.

I can’t make international calls from the app.

Before placing calls:

Check that you have active calling credits.
Make sure international calling is enabled on your plan.
Some countries may be temporarily restricted — check the supported destinations list.

Related QNAs

Why is my SMS stuck on ‘Sending’?

If your network is weak, the app can’t complete delivery.

Switch to mobile data or faster Wi-Fi.
Clear app cache to refresh your message queue.

Older messages are missing from my inbox.

Messages older than 30 days are automatically archived to save space. Enable “Message Backup” in settings to retain them permanently.

Error 30006: Landline or unsupported route.

You can’t send text messages to landline or fixed-line numbers. Use a mobile number instead.

Can I call landlines using CallMama?

Yes, you can call both landline and mobile numbers in supported countries. Rates may differ slightly for landlines.

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