8/F CHINA HONG KONG TWR, 8-12 HENNESSY RD, Wan Chai, Hong Kong

I can hear them, but they can’t hear me.

I can hear them, but they can’t hear me.

Check if microphone access is enabled for CallMama. Also, remove Bluetooth devices that may be blocking input audio.

Related QNAs

The call fails with error 403.

Error 403 means “Access Denied” by your plan.

The country might not be included in your subscription.
Upgrade your plan or purchase global access to enable this route.

Why is my invoice not showing?

Invoices are generated automatically but can take a few minutes. Refresh the “Billing History” section or re-login to view recent transactions.

Why is my SMS stuck on ‘Sending’?

If your network is weak, the app can’t complete delivery.

Switch to mobile data or faster Wi-Fi.
Clear app cache to refresh your message queue.

Can I send SMS to short codes (e.g., 5-digit numbers)?

Some short-code services do not support virtual numbers. Use a standard 10-digit number or contact the service provider for alternatives.

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