8/F CHINA HONG KONG TWR, 8-12 HENNESSY RD, Wan Chai, Hong Kong

Can I export my message history?

Can I export my message history?

Yes, go to Settings → Export Chats. You can download your SMS logs as a .CSV file for backup.

Related QNAs

Can I get a refund for unused numbers?

Yes, if the number hasn’t been used or assigned within seven days. Contact our support team and provide your purchase reference for verification.

My number shows inactive on dashboard.

Expired subscriptions or insufficient balance cause that. Tap “Renew Now” or contact support to reactivate.

Voice sounds robotic or metallic during calls.

That happens when network packets are lost in transmission. Reconnect to a stable signal to restore normal audio clarity.

Older messages are missing from my inbox.

Messages older than 30 days are automatically archived to save space. Enable “Message Backup” in settings to retain them permanently.

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