8/F CHINA HONG KONG TWR, 8-12 HENNESSY RD, Wan Chai, Hong Kong

Calls disconnect after a few seconds.

Poor internet or unstable Wi-Fi often causes this. Switch to mobile data or a stronger signal and try again.

Related QNAs

Make sure voicemail is enabled under Call Features. If you still can’t access it, refresh your account or reinstall the app.

Go to call history, tap and hold the contact, then select “Block Number”. You won’t receive further calls from them.

Delete the existing number and purchase a new toll-free one. Each number type uses a separate routing category.

Invoices are generated automatically but can take a few minutes. Refresh the “Billing History” section or re-login to view recent transactions.

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