8/F CHINA HONG KONG TWR, 8-12 HENNESSY RD, Wan Chai, Hong Kong

CallMama says ‘Unauthorized Access’.

CallMama says ‘Unauthorized Access’.

That usually means your login session expired. Simply sign out and log back in to refresh authentication.

Related QNAs

The call volume is too low.

Increase your in-call and system volume levels. If still low, plug in earphones for clearer output.

The app says ‘Invalid Number’.

Always include the correct country code (e.g., +1 for US, +44 for UK). Re-enter the number in international format before redialing.

I topped up, but calls still don’t go through.

Sometimes wallet updates take a minute. Refresh or restart the app to reload your balance.

Where can I view my call history and charges?

Tap “Call Logs” in the app menu. It shows detailed history, duration, and cost per call.

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