8/F CHINA HONG KONG TWR, 8-12 HENNESSY RD, Wan Chai, Hong Kong

Call button doesn’t respond.

Call button doesn’t respond.

Restart your device or reinstall the app. Frozen buttons can result from cache corruption.

Related QNAs

I completed payment but the number didn’t appear in my account.

Sometimes syncing takes a moment. Try refreshing the app or logging out and logging back in. If the number still doesn’t appear, contact CallMama Support with your transaction ID.

I topped up, but calls still don’t go through.

Sometimes wallet updates take a minute. Refresh or restart the app to reload your balance.

I purchased credits but they don’t appear.

Try logging out and logging back in to refresh the wallet. If not visible, send your transaction ID to support for manual addition.

My message failed with an ‘Unknown Error’.

Restart your app, check your internet, and resend. If the problem persists, clear your cache or reinstall the app.

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