8/F CHINA HONG KONG TWR, 8-12 HENNESSY RD, Wan Chai, Hong Kong

My payment was declined while purchasing a virtual number. What should I do?

My payment was declined while purchasing a virtual number. What should I do?

Make sure your card supports international transactions and has sufficient balance. If needed, contact your bank to enable online or overseas payments. You can also try another card or payment method.

Related QNAs

How can I delete multiple SMS conversations at once?

Long-press any chat, select multiple threads, then tap delete. This clears space without affecting active messages.

Calls disconnect after a few seconds.

Poor internet or unstable Wi-Fi often causes this. Switch to mobile data or a stronger signal and try again.

App says ‘Insufficient Balance’ while sending SMS.

Top up your SMS credits from the Billing section. Once funds are added, refresh the app to update your wallet balance.

My messages are delayed for several minutes.

Delays usually occur during carrier congestion.

Wait a few minutes; messages send automatically when the route clears.
You can enable “Delivery Retry” in settings to handle network delays.

What are your feelings

Was this helpful?

Affordable Calls, Global Reach

Download the Callmama App Now!