8/F CHINA HONG KONG TWR, 8-12 HENNESSY RD, Wan Chai, Hong Kong

How can I block a sender from messaging me again?

Open the conversation, tap the three dots on the top right, and choose “Block Contact.” You can unblock later anytime.

Related QNAs

Can I receive international calls too?

Absolutely. Just ensure “Allow Incoming Calls” is enabled and your virtual number is active.

How can I delete a virtual number?

Select the number → Manage → Delete. Please note that deletion is permanent and the number cannot be recovered later.

How can I check call rates for a country?

Go to “Rates” in the app, select your destination, and view per-minute pricing before dialing.

I topped up, but calls still don’t go through.

Sometimes wallet updates take a minute. Refresh or restart the app to reload your balance.

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Was this helpful?

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