8/F CHINA HONG KONG TWR, 8-12 HENNESSY RD, Wan Chai, Hong Kong

Why don’t I receive message notifications?

Why don’t I receive message notifications?

Make sure notifications are enabled for both your phone and the CallMama app. Also check if “Do Not Disturb” mode is active.

Related QNAs

I topped up, but calls still don’t go through.

Sometimes wallet updates take a minute. Refresh or restart the app to reload your balance.

Can I use the same number on multiple devices?

Yes — you can log in with the same credentials on several devices. Just note that active calls work on one device at a time.

I can’t find my purchased number.

Go to My Numbers → Active Numbers and refresh the page. Logging out and back in forces a full sync from our server if it doesn’t appear right away.

How can I delete a virtual number?

Select the number → Manage → Delete. Please note that deletion is permanent and the number cannot be recovered later.

What are your feelings

Was this helpful?

Affordable Calls, Global Reach

Download the Callmama App Now!