8/F CHINA HONG KONG TWR, 8-12 HENNESSY RD, Wan Chai, Hong Kong

Why are emojis not sending correctly?

Some international carriers don’t support Unicode characters. Use plain text for guaranteed delivery.

Related QNAs

The app crashes when I try to place a call.

Please update to the latest version and clear the app cache. Older builds may not be compatible with new routing updates.

I purchased credits but they don’t appear.

Try logging out and logging back in to refresh the wallet. If not visible, send your transaction ID to support for manual addition.

I topped up, but calls still don’t go through.

Sometimes wallet updates take a minute. Refresh or restart the app to reload your balance.

How do I enable call recording?

Open Settings → Call Features → Record Calls. Once activated, recordings appear in your call logs after each session.

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