8/F CHINA HONG KONG TWR, 8-12 HENNESSY RD, Wan Chai, Hong Kong

Error 30010: Internal gateway issue.

This is a temporary routing error between networks. Wait a few minutes and retry your SMS.

Related QNAs

Where can I view my call history and charges?

Tap “Call Logs” in the app menu. It shows detailed history, duration, and cost per call.

Why can’t I verify my account?

Check that you entered the correct code and that your email/SMS hasn’t gone to spam. You can request a new code every 60 seconds.

My subscription renewal failed.

This usually happens if your card expired or funds are low. Update your payment details and tap “Retry Payment” in the billing section.

Number purchase stuck on ‘Processing’.

Avoid closing the screen during checkout. It may take up to two minutes for confirmation if it’s still stuck, check your internet and retry the purchase.

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