8/F CHINA HONG KONG TWR, 8-12 HENNESSY RD, Wan Chai, Hong Kong

Do I need an active subscription to receive SMS?

Yes, your number must remain active to receive new messages. Renew your plan before expiry to avoid missed messages.

Related QNAs

Verify your call forwarding and ensure “Do Not Disturb” mode is off. Try logging out and in to refresh incoming routing.

No. For security and regulatory reasons, CallMama requires users to verify their account before purchasing any virtual number.

If payment renewal fails or balance remains insufficient, the number may deactivate automatically. Renew promptly to restore service.

Messages older than 30 days are automatically archived to save space. Enable “Message Backup” in settings to retain them permanently.

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