8/F CHINA HONG KONG TWR, 8-12 HENNESSY RD, Wan Chai, Hong Kong

Why is my number not receiving SMS at all?

Please ensure your plan includes inbound SMS. Go to Settings → Features and verify that SMS reception is enabled for your number.

Related QNAs

Duplicate messages can appear if your app fails to sync properly. Clear your cache or restart the app to remove duplicates.

You’ll see a double-checkmark or “Delivered” status in your message thread. This confirms successful carrier acknowledgment.

Logging out and back in forces a fresh sync with our main server. Ensure both devices are using the same account.

Tap and hold the sender’s chat, then choose “Block Contact.” You can also report the number to our team for investigation.

Was this helpful?

Download the Callmama App Now!