8/F CHINA HONG KONG TWR, 8-12 HENNESSY RD, Wan Chai, Hong Kong

I’m receiving the same SMS multiple times.

Duplicate messages can appear if your app fails to sync properly. Clear your cache or restart the app to remove duplicates.

Related QNAs

The international call button is greyed out.

This happens when your balance is zero or the feature isn’t activated. Add funds and refresh the app to unlock calling options.

The app freezes while loading numbers.

Restart your device and reopen the app. If it still hangs, reinstall CallMama to reset all cached files.

Number purchase stuck on ‘Processing’.

Avoid closing the screen during checkout. It may take up to two minutes for confirmation if it’s still stuck, check your internet and retry the purchase.

Why is my selected country not showing?

Sometimes, specific country numbers may be temporarily out of stock.

Try selecting a different number type (Local, Mobile, Toll-Free).
Refresh your app or check again after a few hours.
You can also subscribe to alerts for when new numbers become available.

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