Double-check the dialing format — always start with “+” followed by the country code (e.g., +44 20…).
My number shows inactive on dashboard.
Expired subscriptions or insufficient balance cause that. Tap “Renew Now” or contact support to reactivate.
The call connects to a wrong number.
The call connects to a wrong number.
Related QNAs
Error 30006: Landline or unsupported route.
You can’t send text messages to landline or fixed-line numbers. Use a mobile number instead.
How do I add multiple numbers?
Simply choose “Add Number” again and follow the same steps. You can manage several numbers under one dashboard.
My message failed with an ‘Unknown Error’.
Restart your app, check your internet, and resend. If the problem persists, clear your cache or reinstall the app.
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