8/F CHINA HONG KONG TWR, 8-12 HENNESSY RD, Wan Chai, Hong Kong

I purchased credits but they don’t appear.

I purchased credits but they don’t appear.

Try logging out and logging back in to refresh the wallet. If not visible, send your transaction ID to support for manual addition.

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I want to cancel auto-renewal.

Open Billing → Manage Plan → Auto-Renewal, then toggle it off. You’ll still have full access until your current billing cycle ends.

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