Why am I charged for a call that didn’t connect?

I can’t make international calls from the app.

Before placing calls:

• Check that you have active calling credits.
• Make sure international calling is enabled on your plan.
• Some countries may be temporarily restricted — check the supported destinations list.

The app crashes when I try to place a call.

Please update to the latest version and clear the app cache. Older builds may not be compatible with new routing updates.

Call connects but I can’t hear the other side.

Ensure microphone and speaker permissions are enabled. Also, try switching from Wi-Fi to mobile data for better connectivity.