8/F CHINA HONG KONG TWR, 8-12 HENNESSY RD, Wan Chai, Hong Kong

My number shows inactive on dashboard.

My number shows inactive on dashboard.

Expired subscriptions or insufficient balance cause that. Tap “Renew Now” or contact support to reactivate.

Related QNAs

The app crashes while buying a number.

Crashes can happen due to unstable internet or outdated app versions.

  • Close the app and reopen it.
  • Make sure your device has at least 1GB free storage.
  • Update to the latest version of CallMama for smoother transactions.

My account shows duplicate numbers.

This can happen if the purchase request was retried multiple times. Simply refresh your dashboard; if the issue persists, contact support for quick correction.

I can’t make international calls from the app.

Before placing calls:

  • Check that you have active calling credits.
  • Make sure international calling is enabled on your plan.
  • Some countries may be temporarily restricted — check the supported destinations list.

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